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Big Tree

CANCELATION POLICY

To confirm your booking, a valid credit card is required.

Individual Bookings (1-4 Bed Nights)
Free Cancellation: Cancellations made 48 hours prior to check-in will not incur any charges.
Late Cancellation: Cancellations made less than 48 hours before check-in will be charged for one night.


Group or Individual Bookings (5-9 Bed Nights)
Free Cancellation: Cancellations made 15 days prior to check-in will not incur any charges.
Deposit: A 50% deposit is required 15 days before check-in to guarantee your booking.

This deposit is non-refundable.
Balance: The remaining balance is due upon check-in.


Group or Individual Bookings (10+ Bed Nights)
Free Cancellation: Cancellations made 30 days prior to check-in will not incur any charges.
Deposit: A 50% deposit is required 30 days before check-in to guarantee your booking.

This deposit is non-refundable.
Balance: The remaining balance is due upon check-in.


Definition of a 'Bed Night'
Definition of a 'Bed Night': a 'bed night' is calculated by multiplying the total number of nights by the number of rooms booked.

For example:

3 nights x 2 rooms = 6 bed nights


If you have any questions or need further assistance, please feel free to contact us.

We look forward to welcoming you!

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